At SRC-Search, one of our core principles is valuing emotional intelligence (EQ) over IQ. While IQ gets credit for solving problems, mastering technical skills, and learning quickly, EQ is the true differentiator in commercial and customer-facing roles. Here’s why we prioritise EQ in every recruitment decision.
Work is personal
Your workplace is not just about tasks and goals – it is about people. Whether you are starting a new role or managing a team, success depends on relationships.
- For candidates, we understand that thriving in a job means feeling valued, connecting with colleagues, and being part of a culture that fits your personality.
- For clients, we know that building effective teams is about more than filling roles. It is about finding people who will strengthen collaboration, enhance culture, and drive shared success.
EQ is the foundation of both. That’s why it is at the heart of our recruitment process.
Why EQ matters in candidates
When we assess candidates, we look beyond CVs and technical skills. We believe emotionally intelligent people drive long-term success in any organization, especially in customer-facing and commercial roles. Here’s why:
- EQ builds relationships
High-EQ individuals connect deeply with others, creating trust and fostering collaboration. They are empathetic, communicate effectively, and uplift those around them. - EQ adapts to challenges
From handling tough conversations to navigating uncertainty, emotionally intelligent people excel under pressure. They find solutions that work for everyone. - EQ drives collaboration
Workplaces thrive on diverse perspectives. High-EQ professionals bridge differences, resolve conflicts, and ensure everyone feels heard and valued.
These are the traits of candidates who make a lasting impact – and these are the candidates we strive to find.
We practice what we preach
Our commitment to EQ doesn’t stop with candidates – it is embedded in how we work as a team.
- We listen: We take the time to understand your unique needs, goals, and challenges, whether you are a candidate or a client.
- We adapt: Every role and person is different, and we tailor our approach to meet those differences.
- We care: Recruitment is not just a transaction for us – it is about building meaningful relationships that lead to success.
By fostering emotional intelligence in our team, we create trust and understanding at every step of the process.
EQ: The key to workplace transformation
Emotional intelligence is what turns teams into communities, managers into leaders, and roles into fulfilling careers.
If you are a candidate looking for a workplace where you can thrive, or a client seeking a team member who brings more than just technical skills, we are here to help. Because at SRC-Search, we know the real key to success: it is not just about being smart – it is about being human.
