Director of Commercial Operations
Spatial biology
Lead Commercial Operation activities for a leading spatial biology company!
The client
vizgen
Vizgen including Ultivue, is a leader in spatial biology, empowering scientists and drug developers to map gene and protein expression with spatial resolution at the single-cell level. Our MERSCOPE® platform, multiplexed immunofluorescence (mIF) solutions, and growing lab service offerings are transforming discovery and translational research in biopharma.
Q1 / Q2
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About this role
The Director of Commercial Operations will be responsible for building and leading the analytics, reporting, and operational infrastructure that empowers the Vizgen commercial team to achieve revenue growth across the entire portfolios. This role is highly data-driven and will serve as the connective tissue between sales, marketing, customer care, finance, and executive leadership.
The ideal candidate is a strategic operator with deep experience in Salesforce.com, NetSuite, and commercial analytics, able to translate complex data into actionable insights and processes that drive performance.
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Who are we looking for...
- Minimum 10 years of commercial experience in life science tools, genomics, 8+ years of experience in commercial operations, sales operations, or revenue operations in life sciences, biotechnology, or a related industry.
- Strong expertise in Salesforce.com (CRM) and NetSuite (ERP/Finance); experience integrating these systems is highly desirable.
- Proven track record of building data-driven commercial processes that improve sales performance and accountability.
- Experience with additional commercial tools (BI dashboards, CPQ, CLM, marketing automation, etc.) a strong plus.
- Excellent analytical skills with the ability to translate data into actionable insights and compelling narratives.
- Bachelor’s degree required; advanced degree in business, data analytics, or life sciences a plus.
what you can expect...
- Lead and optimize Salesforce.com (CRM) and NetSuite (ERP/Finance) to ensure seamless data flow, accurate reporting, and strong alignment between sales, finance, and operations.
- Evaluate and manage other commercial tools and systems as needed (BI, CPQ, contract management, etc.) to support scale and efficiency.
- Design and deliver dashboards, reports, and KPIs across Salesforce, NetSuite, and other systems to provide visibility into funnel health, revenue performance, and forecasting accuracy.
- Build automated processes and integrations that reduce manual work and improve data reliability.
- Equip the sales team with the data, playbooks, and tools required for effective territory planning, account mapping, and opportunity qualification.
- Partner closely with sales leadership to instill rigor in forecasting and funnel management.
- Work closely with Marketing, Customer Care, Finance, and Product teams to align on goals, share insights, and ensure the commercial team is supported with accurate market, customer, and financial intelligence.
- Standardize and continuously improve commercial processes across Vizgen to drive scalability, efficiency, and consistency in execution.
