Boston
Regional Account Manager
US
Advance genomics with cutting-edge solution
The client
Watchmaker Genomics
Watchmaker specialises in the design, development, and production of DNA- and RNA-modifying enzymes that enable high-growth applications in genomics, molecular diagnostics, and personalised medicine. The company based in Boulder, Colorado with another location in Cape Town, South Africa. Their team is passionate about innovation and values collaboration, creativity, and scientific rigour. They believe the intersection of biology, engineering, and computer science presents exciting opportunities for developing novel technologies that promote research and improve human health.
Q1 / Q2
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About this role
This position reports to the Vice President of Sales and will be responsible for driving sales growth across the company’s genomics product portfolio. This individual will be responsible for leading the promotion and sales of Watchmaker products at academic, translational, commercial and clinical labs, understanding and monitoring the competitive landscape, ensuring the highest levels of customer satisfaction, and building a robust sales pipeline with a focus on developing strategic accounts to drive explosive growth in the region.
The successful candidate will thrive in a dynamic, fast-paced working environment and contribute directly to our company culture and success. The position provides an opportunity to build a territory from the ground up with a competitive incentive driven compensation package.
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Who are we looking for...
- Educated to BSc or higher in the field of molecular biology, biochemistry or a related discipline
- 5+ years of relevant sales experience selling (NGS) technologies and other advanced genomics applications into high-throughput clinical sequencing labs, research hospitals
- Familiar with Laboratory Developed Tests (LDTs), IVD Kits, or other B2C scenarios
- Broad technical knowledge of DNA- and RNA-modifying enzymes and experience in selling in B2B accounts is advantageous
- Proven track record of consistently meeting or exceeding sales targets
- Comfortable with NGS applications with sufficient technical acumen to sell cutting edge molecular biology products.
- Adept at identifying market opportunities in highly technical and evolving applications
- Exceptional interpersonal skills with the ability to quickly build rapport and earn trust
- Incisive interrogation skills with outstanding attention to detail to uncover specific client pain points and needs around which to position a solution
- Proactive mindset and the ability to work independently as well as thrive in a team environment
- Flexible in nature to accommodate a fast-growing product portfolio and change. Skilled at managing a complex sales process for products in the early stages of development, capturing critical customer and product requirements
- Strong organizational, task management, and prioritization skills
- Adept at identifying market opportunities in highly technical and evolving applications
- Excellent verbal and written communication skills
- Skilled at maintaining control of the sales process, communicating well-developed value propositions, identifying and eliminating objections early, and closing business
- Fully competent in Google Suite, MS Word, Excel, PowerPoint, and CRM systems. Able to learn and build in-depth knowledge of new technology tools
what you can expect...
- You will research and evaluate all accounts within the assigned region to identify key growth opportunities to inform the development of an effective territory business plan and strategy
- Coordinate sales calls, agendas, and product information for effective meetings, clearly documenting meeting minutes, competitive intelligence, and action items in CRM
- Travel to customer sites for meetings, exhibitions, and networking
- Identify, prioritise, and map key accounts to build a thorough understanding of the buying process and identify key decision makers to maximise close rate ad revenue growth
- Build and maintain relationships to identify and investigate pain points and develop strategies to position Watchmaker solutions to address prospects short and long term business needs
- Consistently deliver on commitments to customers through prompt and comprehensive respond to inquiries, requests for samples, RFPs, and other follow up actions
- Leverage CRM to drive a disciplined sales process, including prospecting, needs analysis, solution development, closing plan, and account management and defencecessful integration of the Field Application Scientific team and Inside Sales team in the strategic selling processes to grow sales of instrument and consumable products.
- Develop and maintain a robust opportunity pipeline and forecast to drive aggressive revenue expansion, routinely communicate revenue and demand forecasts
- Communicate customer requirements promptly and clearly to internal teams to ensure a high level of customer satisfaction.
