proteomics
Field Application Scientist USa
Market leaders in multi-plex immunoassays
The client
Meso Scale Diagnostics
Established in 1995, Meso Scale Diagnostics, LLC, is a global leader in developing, manufacturing, and commercializing innovative assays and instruments for measuring molecules in biological samples. MSD’s proprietary MULTI-ARRAY technology enhances medical research and drug development by enabling researchers to profile many biomarkers simultaneously in a single sample without compromising assay performance. Researchers in pharmaceutical companies, government institutions, universities, and clinical laboratories worldwide have widely adopted MSD’s technology.
Q1 / Q2
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About this role
The Senior Field Application Scientist, Protein XI (FAS) will play a critical role in supporting the launch and ongoing success of a new, cutting-edge proteomic technology platform. This individual will serve as a scientific expert for customers and internal teams, combining deep knowledge of immunoassays and next-generation sequencing (NGS). The Senior FAS, Protein XI will provide advanced technical support, engage in hands-on method development during an initial rotation at MSD headquarters, and mentor junior members of the Field Applications team. The role also involves creating high quality customer-facing content, including training materials, workflows, and best-practice guides and will help establish field processes, support playbooks, escalation paths, and training standards
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Discover a role where your skills drive innovation and make an impact
Who are we looking for...
- M.S. in biology, biochemistry, chemistry, biotechnology, or other related area required; PhD desirable
- At least 3-5 years of hands-on experience working in a molecular biology lab, clinical lab, discovery lab, or biochemistry in a research or clinical setting is required
- Previous experience in a field application or scientific support position is desirable
- Experience in protein biochemistry is a plus
- A demonstrated level of consistency in performance and aptitude for managing additional responsibility, team work and accountability are required for next level consideration
- Demonstrate superior competency in analytical skills and strong scientific fundamentals. Logical problem solving and demonstrated ability to organize and move project tasks forward in an orderly and structured fashion
- Display a thorough understanding of the principles of immunoassays, their development and their applicability in different research fields
- Independently execute assay and reagent troubleshooting, optimization and validation experiments
- Excellent oral, written communication and interpersonal skills as a core competency to include presentation and training styles.
- Effectively communicate issues/problems and results that impact timelines, accuracy and reliability of laboratory data
what you can expect...
- Educate, train and support new/existing customers on MSD instrumentation and data analysis
- Train customers on the use of MSD assays, instrumentation and software
- Assist existing customers with assay troubleshooting and data analysis
- Provide support for customers wishing to develop their own assays on the MSD platform. May include but not be limited to inflammation, oncology, metabolic disorders, neuroscience, immunogenicity, PK, toxicology
- Attend scientific meetings, conferences and trade shows, provide feedback and reports
- Travel 40 to 60% of the time; able to work at customer sites four days a week when required
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Work as part of a team and integrate information between sales and marketing groups to provide resolution of customer issues and expand the customer base through scientific networking
- Integrate with account managers in the strategic selling process to grow instrument and consumable sales in the territory
- Present scientific seminars to prospects
- Create reports and presentations from assay development visits and new evaluations
- Provide feedback from the field to other team members, account managers and internal groups
- Document activities and customer interactions in the CRM software (SalesForce.com)
- Specific duties may vary depending upon departmental requirements
The hiring proces
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