proteomics
Account manager
Germany
Market leaders in multi-plex immunoassays
The client
Meso Scale Diagnostics
Established in 1995, Meso Scale Diagnostics, LLC, is a global leader in developing, manufacturing, and commercializing innovative assays and instruments for measuring molecules in biological samples. MSD’s proprietary MULTI-ARRAY technology enhances medical research and drug development by enabling researchers to profile many biomarkers simultaneously in a single sample without compromising assay performance. Researchers in pharmaceutical companies, government institutions, universities, and clinical laboratories worldwide have widely adopted MSD’s technology.
Q1 / Q2
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About this role
As an Account Manager, you will be responsible for managing a select number of accounts within the wider Frankfurt, Mainz and Darmstadt region, focusing on meeting sales revenue objectives while maintaining and building customer relationships. This position will focus on obtaining customers in the areas of academia, industrial, contract research accounts, and similar opportunities.
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Who are we looking for...
- B.S. in Life Science, Engineering, or a related field (additional years of experience can be a substitute for a degree).
- A minimum of five years of sales experience managing multiple geographic regions.
- Industrial sales and/or academic sales are required.
- Proven sales record with knowledge of the assigned geographic region.
- Knowledge of molecular biology, proteomics or competitive technology systems related to Meso Scale Diagnostic’s technology.
- Strong business acumen, negotiation, and mediation skills, as well as a demonstrated attention to detail and a focus on achieving quality outcomes. Ability to build/foster relationships.
- A professional presence and strong interpersonal skills for interacting in a courteous, timely, and diplomatic manner with customers.
- Demonstrated ability to expand business within a geographic region.
- Excellent oral and written communication and interpersonal skills.
- Proficiency in MS Office Suite, Webex, or related teleconferencing software. Proficiency in SalesForce or related CRM.
- A wide degree of creativity and latitude is expected including the ability to multi-task and work productively in a demanding research environment with changing priorities.
- Ability to travel.
what you can expect...
- Develops and maintains long-term relationships with potential and existing customers and acts as a liaison between the customers and technical staff to ensure a thorough understanding of product/instrument portfolios.
- Develops sales programs designed to achieve and exceed budgeted sales volume.
- Maintains and nurtures customer relationships. Performs regular meetings either by phone or in person. Ensures that customers are consistently satisfied with the products and services; resolves any escalated issues.
- Focuses on prospecting new business opportunities while growing and developing existing accounts.
- Manages accounts and adds new accounts to CRM. Regularly reviews to ensure data is accurate and current.
- Maintains in-depth knowledge of a complete portfolio of products including all capital, consumables, and services.
- Ensures a successful integration of the Field Application Scientific team and Inside Sales team in the strategic selling processes to grow sales of instrument and consumable products.
