Field Application Scientist
Spatial biology
UK & Nordics
Join Vizgen – a leading spatial biology company!
The client
vizgen
Vizgen including Ultivue, is a leader in spatial biology, empowering scientists and drug developers to map gene and protein expression with spatial resolution at the single-cell level. Our MERSCOPE® platform, multiplexed immunofluorescence (mIF) solutions, and growing lab service offerings are transforming discovery and translational research in biopharma.
Q1 / Q2
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About this role
We are seeking an experienced Field Application Scientist to lead to provide the scientific introduction of Vizgen technology to customers with a focus on biological discovery and helping customers efficiently generate their own data utilizing Vizgen’s MERSCOPE Ultra platform. The ideal candidate will have excellent knowledge of Molecular Biology Technology, Genomics, Proteomics, digital pathology, RNA-ISH, and a background in Next Generation Sequencing, Single Cells Biology, or Spatial Omics preferred. The successful candidate will need to be comfortable in the dynamic atmosphere of an innovative, highly technical organization with a rapidly expanding customer base in Life Science Research and Molecular Biology.
The role will also support customer training and wet lab/analysis support. This exciting position requires complex scientific problem-solving skills, efficient communication, and most of all a passion for helping customers. You will be responsible for supporting and coordinating solutions to a wide range of needs of our customers and collaborators, focused on both pre-sales and post-sales. The successful candidate will also manage and coordinate all technical aspects of customer demonstration projects, as well as represent Vizgen and engage with scientists and other customers at trade shows and scientific conferences.
your next career starts here
Discover a role where your skills drive innovation and make an impact
Who are we looking for...
- Ph.D. or MS in relevant scientific or engineering disciplines
- 5+ years of customer support in life science genomics or imaging fields
- Single-cell analysis and or cell imaging experience preferred
- Highly skilled in managing sample preparation and analysis for RNA detection in tissue
- High sense of urgency for resolving customer issues
- Experience in both start-up and large companies strongly preferred
- Excellent interpersonal and team management skills
- Excellent communication and presentation skills
- Ability to travel 50% of the time
- Highly organized, disciplined, and efficient in meeting deliverables
- Highly proficient in the use of business platform tools including PowerPoint, Excel, Word, documentation control, customer support ticketing, and other relevant software applications
what you can expect...
- Develop expert-level knowledge of Vizgen’s technology, including sample preparation techniques, instrumentation, software, network communications, and full integration of the overall platform
- Develop expert-level knowledge of preparing tissue samples with Vizgen’s reagents and chemistry and how they impact the performance of the platform
- Present product information and scientific applications for customer seminars and trade shows
- On-board, train, and support new customers to ensure protocols are understood and followed properly
- Work with customers to help design custom gene panels
- Support customers in their data workflow to ensure high quality results are generated efficiently in a broad range of applications
- Provide technical guidance to customers on experimental design for single-cell spatial analysis
- Document customer issues, investigate underlying causes, and work closely with the Vizgen support and R&D teams to implement solutions
- Closely collaborate with the sales team in identifying new customer and market opportunities
- Collect feedback from current customers and communicate to product teams and management to help guide product development
- Represent Vizgen in a professional and friendly way when engaging with both external and internal customers
