illumina case study

Global genomics and human health leader innovating the future of precision health.

The client

illumina

Illumina is a global leader in genomics, providing innovative sequencing and array-based technologies that empower researchers and clinicians to explore genetic variation and function. Their core technology, Sequencing by Synthesis (SBS), enables high-throughput DNA and RNA sequencing with exceptional accuracy, facilitating a wide range of applications from basic research to clinical diagnostics.

By making genome sequencing faster and more affordable, Illumina has significantly advanced fields such as oncology, reproductive health, genetic disease research, and infectious disease monitoring. Their platforms, including the NovaSeq series, have reduced the cost of sequencing a human genome to approximately $200, accelerating the adoption of genomic information in personalized medicine.

At a Glance

In 2012, Illumina embarked on ambitious international expansion. To support this growth across Europe, illumina established a partnership with SRC-Search, kick-started with a critical project to find & hire the new Service & Support Manager for the Benelux region.

This collaboration set the stage for 8 years of continued impact to meet illumina’s evolving needs in a highly competitive genomics market.

Challenge:

  • Find the most qualified commercial professionals in record breaking time, within the fast moving & highly competitive genomics market space, across the entire European region.

Our strategy:

  • Close daily collaboration with illumina’s internal Talent Acquisition team and hiring managers across the region
  • Targeted high-impact, specialized searches for commercial, support and service roles
  • Thoughtful and consistent efforts in developing a robust talent pool

About this role

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Subtitle

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Subtitle

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Results

Across eight years of collaboration, SRC-Search became vital in securing essential hires for illumina, especially in Commercial and Service & Support roles, whilst also taking charge of entire customer facing team builds.

By effectively embedding as an external but internal Talent Acquisition Partner, SRC-Search played a vital role in filling the majority of commercial and customer-facing positions throughout the European region.

This strategic collaboration led to a very successful and streamlined recruitment process, enhancing efficiency and responsiveness to illumina’s increasing hiring needs across the region.

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Commercial positions filled

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Years of partnership

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Of the team hired between 2012 and 2020 are still on board in 2025

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